online clinical practice management ; client education and training

Introduction

the training clients  for  treatment , and obtaing consent are functions that many clinicians might perform without much thoght. with each step , however, a little forthought can spare aggravation and possible litigation  when the  professional relationship is  mediated or supplemented with technology .

ocpm step 2;Referrals

In psychotherapy  and counseling practice, accepting referrlas  has been primarily  by telephone . referrals  are increasingly being  controlled by  insurance companies , in line with the overall shift in power created by the  market forces described  in chapter 1.many insurance companies in the united states  ask client to dial the 800 numbers  listed on their  insurance cards and request a list  of potential practioneres. soe  companies refer client to web page  that list  provider panels  searchable by zip code and specialty .

As economic pressues force insurance companies  to copete  for market  share , they  will folow the treand  toward increasing  automation in order  to lower costs . it is  much less expensive for insurance companies to send  potential clients  to the internet than to staff telephone lines. liability  for  the insurance companies also might  decrease when a client  selects a practional by a referral or triage specialist.
 inurance  companies  are not alone  in lising professionals on the internet  useing  tool ranging  form  electronic yellow pages to orgamizational  rosters , many group s are  promoting  health care professionals. the next section discusses  these  internet-based referral systems and  provides suggestions for their use .


Directory web site  develop databases  of professional contact information and  categorize  the information according  to specialty, location , or  other criteria . insurance companies , professional  associtaions , private  businesess , and private  groups suppoting that  the worlde  wide  as  a reference  libarary , it  is not surpising  that practice directories  and referrak services  appear  there .  the  web engages  clients who may not  use other sources . visitors to an informational behavioral helth care   web site read an article  about  a problemthat concerns  them , they often are motivated  to pursue links to a related dirctory  of professionals. the following are some directory web site not  managed by insurance comapanies . some of these web  list practitioners with telephone numbers and street  addresses ; other  site offer  to connect patients to practitioners directly  through e- mail.  . some  of the site are owned and maintained by private comapies ; others are  sponsored by professional  associations:



  • 1-800-therapist (http;//www.1-800-therapist.com).
  • 4therapy.com(http://www.4therapy.com).
  • american mental health alliance (htt;//wwamericanmentalhealth.com)
  • anxiety disorders association of amrca ( http; www.adaa.org).
  • athealth(http;//.athelth.com).
  • emindhealth (http:// emindhealth.com).
  • find -a-therapist (http;www.find-a- therapist.com)mental healp net (http:mentalhelp.net).
  • mentalhealthpros (http://www.planetpsych.com).
  • websitesfortherapist.com (htrp://www.websitsfortherrapists.com).




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